Security and your data

Two-step sign-in, the audit log, exporting and closing.

• Keep your business data secure EaseDesk keeps each business's data separate at the database level, backs it up every night in encrypted form and tests a restore every week. You control access with roles, two-step sign-in, password rules and an audit log of every change.
• Turn on two-step sign-in Open Account, click Set up two-step sign-in, scan the QR code with an authenticator app such as Google Authenticator, Microsoft Authenticator or Authy, and enter the 6-digit code it shows. Save the 10 recovery codes. From then on you sign in with your password and a code from the app.
• See who changed what in the audit log Open Settings → Audit log to see every change in your organisation, newest first, with who made it and when. Entries cannot be edited or deleted by anyone. The Owner, Admins, Accountants and your Chartered Accountant can open it, as can any role you give that permission.
• Export all your data As the Owner, open Settings → Your data and click Prepare an export. EaseDesk builds one ZIP file with Excel files of your masters and registers, PDFs of every issued document, your files and every record, and emails the Owners a download link that works for 7 days.
• Close your organisation As the Owner, open Settings → Your data, click Close organisation…, confirm, and enter the 6-digit code EaseDesk emails you. No one can sign in to it after that, a final export is emailed to the Owners, and your data is kept for 90 days before it is deleted for good.