Turn on two-step sign-in

Signing in with two-step on

After your password, a Google sign-in, an emailed code or a mobile number login, EaseDesk asks for the 6-digit code from your authenticator app. Enter it within 5 minutes; if it takes longer, sign in again. Each code works once.

Under Account → Two-step sign-in you can see how many recovery codes you have left. When they run low, click New recovery codes and enter a code from the app; the old codes stop working.

Require it for your whole team

The Owner or an Admin can make two-step sign-in compulsory:

1. Open Settings → Organisation and go to the Security tab.
2. Switch on Every member also signs in with an authenticator app.
3. Click Save.

From then on, a member without two-step sign-in sees Set up two-step sign-in when they open the organisation, and cannot use it until they have set it up. It takes about a minute.

Changing phones

While you still have the old phone, click Turn off under Account → Two-step sign-in, enter your password and a code from the old phone, then set it up again with the new phone.

Why it matters

A stolen or guessed password alone is no longer enough to get into your books, invoices and customer list. Anyone who handles money or GST data in your business should have it on.