Does EaseDesk work with ChatGPT or Claude?
Yes. EaseDesk has an MCP server, so an AI assistant that supports MCP (Model Context Protocol), such as Claude, ChatGPT or Cursor, can be connected to your organisation. You connect it from Settings → Organisation → AI connections, with a token or by signing in to EaseDesk from the assistant.
Can my AI assistant sign me up for EaseDesk?
Yes. An assistant can start your free trial, set up your business and connect itself to it. EaseDesk emails you a 6-digit code first, and nothing is made until you give it to the assistant. You then sign in with a code sent to your email, and you can remove the assistant’s connection under Settings → AI connections at any time.
What is MCP?
MCP (Model Context Protocol) is an open standard that lets an AI assistant use other software through a set of named tools. EaseDesk offers more than 350 such tools, from "who owes me" to "draft an invoice", and each connection sees only the ones you allow.
Can an AI assistant change my books?
Only if you allow it. A new connection starts at Read, which changes nothing. Prepare lets it make drafts, customers, items and tasks. Post (issue invoices, record receipts and payments) and Send (email customers, payment links, e-invoices) are separate levels you must choose, and cancelling anything asks twice.
Is it safe to connect an AI assistant to my business data?
A connection works in one organisation only, acts as the member who made it and can never do more than that member’s role. It cannot touch your team, roles, tokens, plan or settings (it can only do Get started for a business not yet set up), cannot close a financial year and cannot delete issued records. You can limit it to parts of the business, give it an end date, and switch it off or remove it at any time.
Does connecting an AI assistant cost extra?
No. AI connections are included in the EaseDesk plan. During the free trial a connection can go up to the Prepare level; Post and Send open with a paid plan. Your AI assistant itself is your own account with its maker.
What is the address of the EaseDesk MCP server?
https://www.easedesk.com/api/mcp. It needs a connection made by an Owner or Admin under Settings → Organisation → AI connections; there is no public or anonymous access to any business’s data.
Does EaseDesk have an API?
Yes. Besides the MCP server for AI assistants, API keys for your own programs, incoming webhooks for enquiries, quotations and invoices, and outgoing webhooks when an invoice is issued or money moves are available today.