Questions and answers
What you need to know before you start. Anything else: call +91 80655 35999.
About EaseDesk
What is EaseDesk?
EaseDesk is online business management software for Indian small and medium businesses. It runs sales and collections, purchases, stock, production, accounts, CRM and GST compliance in one system that works in the browser, so an owner always knows who owes what, what is in stock and what the business earned.
Who is EaseDesk for?
Owners of Indian small and medium businesses who want to know where their money, stock and profit stand without depending on one person: traders and distributors, wholesalers, retail shops, manufacturers and service businesses, and their accountants.
How is EaseDesk different from Zoho, Odoo and SAP Business One?
EaseDesk is one product with one plan, made only for Indian businesses, and you start by signing up online. Zoho spreads the work across separate products for accounts, stock, CRM and payroll. Odoo and SAP Business One are ERP platforms that are configured, and usually implemented by a partner, for each business. Each has a full comparison on this site.
Do I need to install any software?
No. EaseDesk works in the browser on your computer and your mobile phone. An Android app is coming soon.
Can my CA access my data?
Yes. Give your CA a separate login that can read your books and GST returns without changing anything. The CA login is free.
GST and compliance
Is EaseDesk GST compliant?
Yes. Invoices carry the correct CGST, SGST or IGST for the place of supply, e-Invoice and e-Way Bill files for the government portals are prepared from the invoice, and GSTR-1 and GSTR-3B data is prepared from your records.
Does EaseDesk reconcile GSTR-2B?
Yes. Your purchase bills are matched with GSTR-2B so you can see which input tax credit is available and what is missing.
Are TDS and TCS supported?
Yes, on sales, purchases, expenses and receipts, with challans and quarterly return data.
Pricing and plans
What does EaseDesk cost?
₹472 per month + GST for one user, billed yearly (₹5,664 a year), and ₹312 per month + GST for each additional user. If you pay monthly it is ₹590 and ₹390 a month + GST.
Can I pay monthly?
Yes. Choose monthly when you pay: ₹590 a month + GST for one user and ₹390 a month + GST for each additional user. You pay each month from your Plan page, and nothing is taken from your account automatically. Paying yearly costs less.
Is there a free trial?
Yes. Every new business gets a 14-day free trial with up to 5 users. No card is needed to start.
Who is counted as a user?
Every person who logs in, including you and your staff; your CA’s login is free. Each person gets their own login, so every entry is traceable.
Can I add users in the middle of the year?
Yes. You pay only for the rest of your paid year: ₹3,744 a year per user, divided by the days left. If you pay monthly, you pay ₹390 a month per user for the days left in that month. Amounts under ₹100 are not charged. A paid user can be passed to another person at any time.
Do the prices include GST?
No. GST at 18% is added, and you receive a GST invoice so you can claim input tax credit.
What happens if I do not renew?
Everything keeps working for 7 days after the renewal date. After that your business becomes read-only: you can still see and export all your data, and full use returns as soon as you renew.
Do you give refunds?
Subscriptions are not refundable. Only a payment made in error, such as a duplicate payment, is returned. See the refund and cancellation policy.
Your data and security
How secure is my business data?
Each business’s data is kept separate from every other business at the database level. It is backed up every night in encrypted form, and a backup is restored as a test every week.
Can I get all my data out?
Yes. Export any list or report to Excel or PDF at any time, even if your plan has lapsed.
Who can see what in my business?
You decide. Each role sees and does only what you allow, two-step sign-in can be required for everyone, and every change is recorded in the audit trail.
AI assistants
Can I use ChatGPT or Claude with EaseDesk?
Yes. EaseDesk has an MCP server (Model Context Protocol), so an AI assistant that supports MCP, such as Claude, ChatGPT or Cursor, can be connected to your organisation. You then ask in plain words about dues, stock, sales or profit and it answers from your own data.
Can the AI assistant change my data?
Only as far as you allow. A connection starts at Read, which changes nothing. You can raise it to Prepare (drafts, customers, tasks), Post (issue, receipts, payments) or Send (emails, payment links), and you can limit every connection in your organisation or stop them all with one switch.
Do AI connections cost extra?
No. They are included in the EaseDesk plan. On the free trial a connection can go up to the Prepare level.
Getting started
Can I move from Excel or Tally?
Yes. Import your customers, vendors, contacts, items and opening balances from Excel. Import from Tally is coming soon.
Can the same business be my customer and my vendor?
Yes. Everyone you deal with is one profile in your Directory, marked customer, vendor or both, with one ledger. People you have not sold to yet are leads, and the first invoice makes them customers. Businesses keep several contacts, and each contact gets only the emails you tick for them: invoices, payment reminders or purchase orders.
How long does it take to start?
A few minutes to create your account and add your GSTIN. Add customers, vendors and items as you go, or import them from Excel.
How do I get help?
Call +91 80655 35999, or write to support@easedesk.com.
Start free today. Then ₹472 a month.
Try every feature free for 14 days with up to 5 users. No card, no payment and nothing to install; import your customers and items from Excel and send your first invoice today.
- ₹0 to start: 14-day free trial
- ₹472 a month for the first user, billed yearly
- ₹312 a month for each additional user
- ₹0 for your CA’s login
Prices before GST. Nothing is charged unless you choose to subscribe.