Security & Compliance

Your business data.
Protected at every layer.

Easedesk is built with security-first architecture — encryption, RBAC, audit trails, and Indian data residency baked in from day one.

AES-256 encryption Indian data centres DPDP Act compliant

Security pillars

Defence in depth, not just perimeter.

Data Encryption

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Encryption keys are rotated automatically.

  • AES-256 at rest
  • TLS 1.3 in transit
  • Automatic key rotation
  • Field-level encryption for sensitive data

Authentication & Access

Role-based access control, multi-factor authentication, and SSO keep the right people in — and everyone else out.

  • RBAC with granular permissions
  • MFA (TOTP / SMS)
  • SSO via Google & Microsoft
  • Session timeout & IP allowlisting

Audit Logs

Every action in Easedesk is logged with user, timestamp, and before/after values. Immutable and tamper-proof.

  • Every action logged
  • Before/after value capture
  • Export for external auditors
  • Retention for 7 years

Infrastructure Security

Hosted on Cloudflare's global network with DDoS protection, WAF, and automatic failover.

  • Cloudflare DDoS protection
  • Web Application Firewall
  • Zero-downtime deployments
  • 99.99% uptime SLA

Data Isolation

Every company's data is logically isolated at the database level. No data is ever shared between businesses.

  • Company-level data isolation
  • Separate encryption keys per company
  • No cross-company data access
  • VAPT tested architecture

Compliance

Easedesk is built to meet Indian data localisation requirements and international security standards.

  • Data stored in Indian data centres
  • DPDP Act compliant
  • ISO 27001 aligned controls
  • GDPR-ready for global ops

Security questions? We have answers.

Our security team is available to review architecture, answer VAPT queries, and share compliance documentation.

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