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Easedesk billing — plans, invoices and subscriptions

How Easedesk billing works — trial, plan tiers, monthly vs annual invoices, payment methods (UPI / cards / NEFT), and how to upgrade or downgrade.

4 min read·Updated 2026-06-30

Quick answer

Every new workspace starts on a 90-day trial with all features unlocked. After trial, pick a plan from Settings → Billing. You're billed monthly or annually via Razorpay (UPI, cards, NEFT, wallets). Plan changes take effect immediately — pro-rated for the remaining period.

The trial

New signups get 90 days free with no card required. You can use all 50+ modules and invite unlimited users. The trial expires automatically — your data stays safe; you just lose access until you pick a plan.

Available plans

Plans are tiered by user count + module bundle. See easedesk.com/pricing for the live list. All Indian-compliance modules (GST, TDS, PF, ESI, ROC) are included in every paid plan.

Payment methods

We accept UPI, all major debit/credit cards, NEFT/RTGS, and digital wallets via Razorpay. GST invoice with your GSTIN is auto-generated and emailed within 30 minutes of payment.

Upgrade or downgrade

Settings → Billing → Change Plan. Upgrades take effect immediately (pro-rated charge). Downgrades take effect at the end of the current billing period.

Cancellation

Settings → Billing → Cancel Subscription. Your data is retained for 90 days after cancellation; reactivate anytime within that window.

Frequently asked questions

Do you charge per user or per module?
Both — plans bundle modules and have a per-user component. See the pricing page for the current breakdown.
Is there a free plan?
No, but the 90-day trial covers most evaluation needs. Contact sales if you need an extended trial.
Can I get a GST invoice?
Yes — every invoice is GST-compliant with our GSTIN + your GSTIN if provided in Settings → Company Profile.
What happens if my payment fails?
You'll get an email + in-app banner. Easedesk retries auto-payment for 7 days. After that, the workspace enters a 14-day grace period before being suspended (data retained).
Do you offer refunds?
Annual plans are refundable pro-rated within the first 30 days. See /refund for the full policy.
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Use the AI Assistant inside Easedesk (it has access to your data), or reach our team.

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