Sales & CRM
How to create your first delivery challan in Easedesk
Step-by-step guide to creating a delivery challan in the Easedesk Delivery Challan module. Required fields, what happens after, and common gotchas.
Quick answer
To create a delivery challan, open Delivery Challan from the sidebar, click "New Delivery challan", fill in the required fields, and save. The new record is immediately searchable and triggers any linked downstream automations (e.g. accounting posts, notifications, approvals).
Step 1 — Open the Delivery Challan module
In the left sidebar, click Delivery Challan. If you don't see it, your role may not have delivery-challan.view permission — ask your Owner or Admin to grant it under Settings → Users & Roles.
Step 2 — Click "New Delivery challan"
The list view shows all existing challans. Click the New Delivery challan button at the top-right. You will be taken to a clean form page with all available fields visible (we never hide important fields behind tabs).
Step 3 — Fill in required fields
Required fields are marked with a red asterisk. Tooltip help is available on every label — hover over a field to see what it does. Optional fields can be left blank and added later.
Step 4 — Save (or "Save & Add Another" for bulk entry)
Click Save to create the delivery challan. If you want to add several in a row, the "Save & Add Another" button resets the form while keeping the page open. The new record appears at the top of the list view.
What happens after
Creating a delivery challan may trigger downstream automations depending on the module — for example, posting a journal entry, sending an email, or starting an approval workflow. You can see all triggered actions in the Audit Log.
Editing or deleting a delivery challan
Click the delivery challan row in the list view to open detail mode. The Edit button is at the top-right. To delete, use the kebab menu (•••). Note: records linked to other entities (e.g. an invoice that has a payment) cannot be deleted — they can be cancelled or voided instead.
Frequently asked questions
How do I create a delivery challan in Easedesk?
Can I import challans from a spreadsheet?
Why is my "New Delivery challan" button disabled?
Can I edit a delivery challan after creating it?
What happens if I delete a delivery challan?
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