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Transfer Easedesk workspace ownership

How to transfer ownership of an Easedesk workspace to another user — for company sales, role changes, or founder transitions.

2 min read·Updated 2026-06-30

Quick answer

Owners can transfer ownership in Settings → Account → Transfer Ownership. The new owner must be an existing Admin in the workspace. Transfer is irreversible — the old owner becomes an Admin.

Prerequisite

The new owner must already be a user with the Admin role. Invite them first if needed (Users → Invite → Admin role).

Initiate transfer

Settings → Account → Transfer Ownership. Pick the user, enter your password to confirm. The new owner gets an email with a 24-hour acceptance link.

Acceptance

The new owner clicks the link in their email, signs in, and confirms acceptance. Ownership transfers immediately. The old owner's role auto-changes to Admin.

Frequently asked questions

Can I have multiple owners?
No — there's exactly one Owner. For shared control, use the Admin role which has near-identical permissions (everything except billing + ownership-transfer).
What if the new owner doesn't accept?
The invite expires after 24 hours and nothing changes. Re-initiate if needed.
Can I undo a transfer?
No — the new owner can initiate a fresh transfer back to you if needed.
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