Sales & CRM
How to create your first sales invoice in Easedesk
Step-by-step guide to creating a sales invoice in the Easedesk Sales module. Required fields, what happens after, and common gotchas.
Quick answer
To create a sales invoice, open Sales from the sidebar, click "New Sales invoice", fill in the required fields, and save. The new record is immediately searchable and triggers any linked downstream automations (e.g. accounting posts, notifications, approvals).
Step 1 — Open the Sales module
In the left sidebar, click Sales. If you don't see it, your role may not have sales.view permission — ask your Owner or Admin to grant it under Settings → Users & Roles.
Step 2 — Click "New Sales invoice"
The list view shows all existing invoices. Click the New Sales invoice button at the top-right. You will be taken to a clean form page with all available fields visible (we never hide important fields behind tabs).
Step 3 — Fill in required fields
Required fields are marked with a red asterisk. Tooltip help is available on every label — hover over a field to see what it does. Optional fields can be left blank and added later.
Step 4 — Save (or "Save & Add Another" for bulk entry)
Click Save to create the sales invoice. If you want to add several in a row, the "Save & Add Another" button resets the form while keeping the page open. The new record appears at the top of the list view.
What happens after
Creating a sales invoice may trigger downstream automations depending on the module — for example, posting a journal entry, sending an email, or starting an approval workflow. You can see all triggered actions in the Audit Log.
Editing or deleting a sales invoice
Click the sales invoice row in the list view to open detail mode. The Edit button is at the top-right. To delete, use the kebab menu (•••). Note: records linked to other entities (e.g. an invoice that has a payment) cannot be deleted — they can be cancelled or voided instead.
Frequently asked questions
How do I create a sales invoice in Easedesk?
Can I import invoices from a spreadsheet?
Why is my "New Sales invoice" button disabled?
Can I edit a sales invoice after creating it?
What happens if I delete a sales invoice?
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