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How to create your first sales invoice in Easedesk

Step-by-step guide to creating a sales invoice in the Easedesk Sales module. Required fields, what happens after, and common gotchas.

3 min read·Updated 2026-06-30

Quick answer

To create a sales invoice, open Sales from the sidebar, click "New Sales invoice", fill in the required fields, and save. The new record is immediately searchable and triggers any linked downstream automations (e.g. accounting posts, notifications, approvals).

Step 1 — Open the Sales module

In the left sidebar, click Sales. If you don't see it, your role may not have sales.view permission — ask your Owner or Admin to grant it under Settings → Users & Roles.

Step 2 — Click "New Sales invoice"

The list view shows all existing invoices. Click the New Sales invoice button at the top-right. You will be taken to a clean form page with all available fields visible (we never hide important fields behind tabs).

Step 3 — Fill in required fields

Required fields are marked with a red asterisk. Tooltip help is available on every label — hover over a field to see what it does. Optional fields can be left blank and added later.

Step 4 — Save (or "Save & Add Another" for bulk entry)

Click Save to create the sales invoice. If you want to add several in a row, the "Save & Add Another" button resets the form while keeping the page open. The new record appears at the top of the list view.

What happens after

Creating a sales invoice may trigger downstream automations depending on the module — for example, posting a journal entry, sending an email, or starting an approval workflow. You can see all triggered actions in the Audit Log.

Editing or deleting a sales invoice

Click the sales invoice row in the list view to open detail mode. The Edit button is at the top-right. To delete, use the kebab menu (•••). Note: records linked to other entities (e.g. an invoice that has a payment) cannot be deleted — they can be cancelled or voided instead.

Frequently asked questions

How do I create a sales invoice in Easedesk?
Open Sales from the sidebar, click "New Sales invoice", fill the required fields, and click Save.
Can I import invoices from a spreadsheet?
Yes. Most modules support CSV import. Look for the Import button on the list page. A downloadable sample CSV is provided so you can match the column format exactly.
Why is my "New Sales invoice" button disabled?
Your role likely doesn't include the sales.create permission. Ask your Owner or Admin to grant it under Settings → Users & Roles.
Can I edit a sales invoice after creating it?
Yes — click the row in the list view, then Edit. All changes are recorded in the audit log. If the sales invoice has been used downstream (e.g. an invoice that has been paid), only certain fields can be edited.
What happens if I delete a sales invoice?
Hard-delete is restricted for records linked to other modules. In those cases, the system will offer to cancel or void the sales invoice instead so downstream history is preserved.
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