# Your plan and free trial

> Every new organisation gets a 14-day free trial for up to 5 users, with no card needed. After that EaseDesk costs ₹490 a month plus GST for the first user and ₹290 a month plus GST for each extra user, billed yearly. Settings → Plan shows your status and dates.

In EaseDesk: Settings → Plan

## Steps

1. Open Settings → Plan, or click See your plan in the trial banner.
2. Under Your plan, check the Status, when the trial ends, and how many users you have.
3. When you are ready, go to Choose your plan, enter the number of Users and check the yearly price with GST.
4. Click Pay to pay online. Your EaseDesk invoice arrives by email and appears on this page.

## What you pay

| | Price, billed yearly | A year |
|---|---|---|
| First user | ₹490 a month + GST | ₹5,880 + GST |
| Each extra user | ₹290 a month + GST | ₹3,480 + GST |

GST at 18% is added, and EaseDesk sends you a GST invoice showing your GSTIN (when you have one), so you can claim
input tax credit. A paid user can be passed to someone else at any time: disable one member and
invite another. See [pricing](/pricing) for the full picture.

## Who sees the plan

The Owner and Admins can open **Settings → Plan**. Only the Owner can pay, add users or change the
billing details. During the trial, a banner at the top shows the days left, and the Owners get an
email 3 days and 1 day before it ends.

## After the paid year

Your plan renews yearly. The Owners get an email 30 days, 7 days and 1 day before the renewal date,
and on the day. If the renewal is not paid, everything keeps working for 7 more days; after that the
organisation becomes read-only until you pay. No data is hidden or deleted in read-only: you can
always see and [export your data](/help/security-privacy/data-export).

Payments are not refunded, including for users removed part-way through a year. Only a payment made
in error, such as a duplicate, is returned. See the [refund policy](/refund).

## Questions

### Can I renew for fewer users than I have?

Yes, once the extra people are switched off. Disable members you no longer need under Settings, Team, then choose the smaller number. EaseDesk never charges for fewer users than are active.

### What happens on the day my trial ends?

The organisation becomes read-only that day. Everything stays and can be exported, and choosing a plan opens it again.

### What happens when the trial ends and I have not paid?

The organisation becomes read-only. You can still sign in, see everything and export your data, and full use returns as soon as you pay from Settings → Plan.

### If I pay during the trial, do I lose the days left?

No. A payment during the trial starts your paid year on the day after the trial ends.

### Who counts as a user?

Every active member who signs in, including you, plus open invitations. Your CA's Chartered Accountant login is free.

---

Source: https://www.easedesk.com/help/account-billing/billing-overview · Updated 2026-10-26 · EaseDesk