---
title: "Delivery policy · EaseDesk"
description: "EaseDesk is online software: access starts as soon as you sign up, and a paid plan is active as soon as payment is confirmed. Nothing is shipped."
url: https://www.easedesk.com/delivery-policy
---

# Delivery policy

EaseDesk is online software used in your web browser. Nothing physical is shipped.

-   Your free trial starts as soon as you create your account.
-   A payment made online activates your plan, or the users you added, within a few minutes of the payment being confirmed. Your GST invoice is emailed to you and shown under Settings → Plan.
-   A bank transfer is applied once it reaches EaseDesk’s bank account and is matched to your business.

If your plan does not show as paid after that, write to [support@easedesk.com](mailto:support@easedesk.com) or call [+91 80655 35999](tel:+918065535999).